Complaints and Compliments

Complaints

 

Your Voice Matters

We value your experience as a research participant and welcome your input. You can share a complaint, feedback, or compliment in the following ways:

Option 1: Contact the Research Ethics and Governance Office
If you have concerns you would like to discuss directly with the Director, Research Operations, please contact:

 

Option 2: Use the RCH Feedback Portal


Visit www.rch.org.au/feedback to access English and translated resources. This page explains the feedback process and you can provide your feedback, compliments, or complaints by phone, email, or an online form. Our Patient Experience Officer can assist you if needed.

You can scan this QR Code to access the feedback form directly

 

Consumer Involvement

 

Consumer and community involvement means people like patients, carers, and families work side-by-side with researchers to help shape what health research focuses on — and how it’s done.

Want to get involved?

Check out the Consumer Involvement Pack – How to get involved in Health and Medical Research to learn how you can help guide health and medical research.